Shipping policy
Shipping Costs
We pay the shipping costs for each order. All our products are delivered to your home 100% free of charge. There is no minimum order quantity required.
Processing Time
- Order Processing: Once an order is placed, we need 1 - 2 business days to process it. Orders placed during the week are processed within one working day, but orders placed on Friday evening or during the weekend may take a little longer.
Shipping Time
- Delivery: After processing, your order will be shipped with a delivery time of 1 - 2 working days.
- Sales Periods: Please expect longer delivery times during sales periods due to a high volume of orders.
Customs and Taxes
Be aware that customs, taxes, duties, and collection fees may apply.
We strive to make the ordering and delivery process as easy as possible for our customers. If you have any questions or problems, please contact our customer service.
Placing an Order
Ordering at Ceejay Clothing is simple:
- Add to Cart: Go to the product page and click "Add to cart" for your desired item. Ensure you've selected the correct variants.
- Checkout: Click "Continue to Checkout." Enter your address details accurately and click "Continue Submit."
- Shipping: Verify your address details on the "Shipping" page. Remember, shipping is free for all orders. Proceed by clicking "Proceed to payment."
- Payment: Choose your preferred payment method (iDeal, AMEX, Mastercard, Maestro, Visa) and click "Complete order." Follow the instructions to finalize your payment.
If you encounter any issues with your order, contact us anytime at info@ceejayclothing.com.
Longer Delivery Times
Longer delivery times may occur during holidays. We strive to process your order as quickly as possible.
Product Appearance and Inspection
Product images on our website are for illustrative purposes. Actual product colors and packaging may vary slightly. Upon receiving your order, inspect the products to ensure they meet your expectations. If not, contact us promptly at info@ceejayclothing.com with relevant details and photographic proof.